Fixing Phone-to-Remote Connection Issues

If your phone isn't connecting to the Aeroo Pro remote, don’t worry — it’s usually a quick adjustment with the cable or settings. Follow the steps below to get connected and ready to fly. 

 

Step-by-Step Guide 

1. Power On Your Devices

• Ensure the remote and the drone are both switched on.
• The lights on the remote should sequence from left to right.

 

2. Check the Cable Connections

• Check if your phone starts charging when connected — this confirms the connection is active.
• You should feel or hear a slight “click” when it's seated properly.
• Make sure the cable is fully inserted at both ends (remote and phone).

 

3. Android Users: Select "Transfer Files Only"

• When prompted, select "Transfer files only" as the USB mode.

 

4. Log in to the Aeroo Fly App

• Make sure you're signed in to your account before connecting.

 

5. Restart Devices

• Restart your phone, remote, and the Aeroo Fly app to refresh the connection.

 

6. Test Another Device

• If possible, try connecting a different phone or tablet.
• This helps pinpoint whether the issue is phone or drone-related.

 

7. Check App Permissions

• On your phone, go to settings → app → Aeroo Fly and ensure all permissions for the Aeroo Fly app are enabled.

• On Android, confirm the app has permission to access USB connections.

 

8. Disable VPNs or Privacy Restrictions

• Turn off any VPNs, privacy settings, or data restrictions that might block the app.

These steps should resolve any connection issues you may be experiencing.